Хорошие книги по accessibility (психологическая база)
* "Психология аномального развития ребёнка: Хрестоматия в 2 томах" Под ред. Лебединского, Бардышевской
* "Психология развития ребёнка" Л.С. Выготский
* "Глухие и слабослышащие дети" Р.М. Боскис
Определения юзабилити
INTERNATIONAL ISO DIS 9241-11 usability: The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.
Usability Body of Knowledge (www.usabilitybok.org) usability: a measure of the degree to which a product can be used by specified users or groups to achieve specific goals of effectiveness, efficiency, and satisfaction in a specified context of use. Factors affecting this measure include learnability, readability, aesthetics, safety and error frequency. Another significant factor is keeping cost-effectiveness within acceptable levels for human cost measured in terms of tiredness, discomfort, embarrassment, frustration and personal effort. Keeping cost-effectiveness within acceptable levels increases user satisfaction, which in turn causes continued and enhanced usage of the system.
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